valign=”top”>Change in booking or cancellation can only be made in writing.
Change in booking/cancellation conditions:
Change of pick-up / drop-off time (without changing the duration of the lease term or the location): € 30
- Cancellation/change in booking up to 28 days before pick-up: 20% of the rental charge
- Cancellation/change in booking up to 15 days before pick-up: 40% of the rental charge
- Cancellation/change in booking up to 3 days before pick-up: 50% of the rental charge
- As of 2 before pick-up: 100% – partial reimbursement is not possible
The rental car can be dropped off at any time before the agreed date (during the opening times). However, there is no partial reimbursement.
A change in booking signifies a cancellation and a new booking. Name changes cannot be made.
Changes/cancellations must be passed on in writing to us (fax, email, post). The entry of the request during opening times counts.
The claim of reimbursement lapses when the rental car is not cancelled in a timely manner.